Support

We usually reply within 1–2 days.

Write to support@easy-games.app — tell us the app, your iPhone model and iOS version.

How do I turn Pro on in another game or a new phone?

On a new phone, open the app, open the Pro screen and tap Restore. In another Easy Games app, sign in with the same Easy Games account. Use the same Apple ID you subscribed with.

How do I cancel my subscription?

Settings › [your name] › Subscriptions › Easy Games Pro › Cancel Subscription. You keep Pro until the end of the paid period.

How do I get a refund?

Purchases are made through Apple, so refunds are requested at reportaproblem.apple.com.

When do new puzzles appear?

At midnight in your local time. Everyone in the world plays the same three grids for that date.

I lost my streak or progress

Progress is stored only on your phone, so deleting the app or changing phones resets it. We don't keep copies — that's how we avoid collecting your data.

Something else?

Bug reports and puzzle ideas are very welcome: support@easy-games.app.